How To Fix Windows 10 Update Problem On KB4549951.
To fix the update problem, you’ll need to roll back to an older version of Windows 10. The operating system gives you the ability revert to an older update, but there are a few exceptions that may prevent you from doing so:
- You are already on an older version of Windows 10 and have not installed the KB4549951 update.
- You are past the rollback period of 10 days. Update KB4549951 was released on April 14, so people who installed it the day it was released are likely in this category.
If you’re already on an older version of Windows, don’t worry. You’re good to go, and you should avoid updating until KB4549951 isn’t showing in your update window anymore.
To prevent your system from updating itself, go to the Update & Security menu, click Pause Updates for 7 days, and repeat this weekly until a new version of Windows is released without the issues.
If you’re on KB4549951, here’s how you can roll back:
- Go to the Start Menu and click the Settings icon, which looks like a gear.
- Click ‘Update & Security’ and click on the Windows Update tab on the left-hand side.
- Click the View update history option and click Uninstall updates.
- In the Control Panel page, look for the KB4549951 update to uninstall it.
If you see the update but don’t see an option to uninstall, that means you’re past the 10-day window. Here’s how you can perform a clean install of Windows to address the problem.
- Go to the Start Menu and click the Settings icon.
- Click ‘Update & Security’ and click on the Recovery tab on the left-hand side.
- Under “Reset this PC,” click Get Started to initiate recovery.
This option completely reinstalls Windows, so a backup is essential. Don’t even start a system recovery until you’re 100% certain you’ve saved everything you need. Tap or click here to see 5 steps to back up your computer like a pro.
If your computer keeps crashing and won’t start itself as some users reported, you’ll need to boot it in Safe Mode to uninstall it. Just hold the F5 or F8 key while your computer is starting up, and select Safe Mode from the boot menu. Once you’re in, follow the same instructions above to roll back or reinstall Windows.